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Zailani, S. and Shaharudin, M.R. and Saw, B. (2015) Impact of kaizen on firm's competitive advantage in a Japanese owned company in Malaysia. International Journal of Productivity and Quality Management (IJPQM), 16 (2). pp. 183-210. ISSN 1746-6474, DOI https://doi.org/10.1504/IJPQM.2015.071239.