Against all odds: how a government's open source software (OSS) implementation survived

Bahri, S. and Jaafar, N.I. (2014) Against all odds: how a government's open source software (OSS) implementation survived. In: 25'h Australasian Conference on Information Systems, 08-10 Dec 2014, Auckland, New Zealand. (Submitted)

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In this study, we suggest that actors and their relationship in an information systems (IS) implementation influence the survival of a government's open source software (OSS) project. Specifically, we investigated the OSS implementation by the Malaysian government since 2002. Due to the numerous and enormous challenges faced by such implementation such as inertia and concern about the quality of the software, the odds are often stacked against such project to survive. The theoretical lens of this study was the Actor-Network Theory (ANT) while the case study research method was employed to identify the actors and their relationships in ensuring the survivability of the project. Our findings suggest that the survival of the project was strongly influenced by the network built by its human and non-human actors that led to the successful enrolment and translation of the implementation. Furthermore, the actors can be divided into main and supporting with each contributing uniquely to the government's OSS implementation.

Item Type: Conference or Workshop Item (Paper)
Uncontrolled Keywords: Open source software (OSS), government, implementation, actor-network theory (ANT), case study research.
Subjects: T Technology > T Technology (General)
Divisions: Faculty of Business and Economics > Dept of Operations and Management Information Systems
Depositing User: Mr. Mohd Samsul Ismail
Date Deposited: 24 Mar 2015 01:37
Last Modified: 24 Mar 2015 01:37

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