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Waqas, Muhammad and Hamzah, Zalfa Laili and Salleh, Noor Akma Mohd (2021) Customer experience: A systematic literature review and consumer culture theory-based conceptualisation. Management Review Quarterly, 71 (1). pp. 135-176. ISSN 2198-1620, DOI https://doi.org/10.1007/s11301-020-00182-w.
Zafar, Muhammad Bilal and Sulaiman, Ahmad Azam (2019) Corporate social responsibility and Islamic banks: a systematic literature review. Management Review Quarterly, 69 (2). pp. 159-206. ISSN 2198-1620, DOI https://doi.org/10.1007/s11301-018-0150-x.