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Ahmed, Waqar and Najmi, Arsalan and Kusi-Sarpong, Simonov and Khan, Sharfuddin Ahmed and Khushal, Asad and Quartey, Joseph (2021) A framework for measuring customer loyalty for 3PL industry: A case of evolving market. Benchmarking-An International Journal, 28 (6). pp. 2023-2046. ISSN 1463-5771, DOI https://doi.org/10.1108/BIJ-04-2020-0172.

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