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Abdul-Rahman, M. and Kamarulzaman, Y. (2012) The Influence of Relationship Quality and Switching Costs on Customer Loyalty in the Malaysian Hotel Industry. Procedia - Social and Behavioral Sciences, 62. pp. 1023-1027. ISSN 1877-0428, DOI https://doi.org/10.1016/j.sbspro.2012.09.174.
Boey, T.S. and Ekiz, E.H. and Kamarulzaman, Y. (2012) Factors Determining Choice of Full Service Airlines and Low Cost Carriers: The Case of Malaysia. Asia-Pacific Journal of Innovation in Hospitality and Tourism (APJIHT), 1 (2). pp. 179-194. ISSN 2289 -1471,
Che Azmi, A.A. and Kamarulzaman, Y. and Hamid, N.H.A. (2012) Perceived Risk and the Adoption of Tax E-Filing. World Applied Sciences Journal, 20 (4). pp. 532-539. ISSN 1818-4952, DOI https://doi.org/10.5829/idosi.wasj.2012.20.04.2403.
Yahya, A.Z. and Othman, M.S. and Shamsuri, A.L.S. (2012) The impact of training on small and medium enterprises (SMEs) performance. Journal of Professional Management, 2 (1). pp. 15-25.
Yahya, Y. and Mahzan, N.M. (2012) The role of internal auditing in ensuring governance in Islamic financial institution (IFI). In: International Conference on Business and Economic Research, 12-13 March 2012, Bandung, Indonesia.