Items where Author is "Zhao, Haipeng"

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Zhou, Shuai and Yi, Ni and Rasiah, Rajah and Zhao, Haipeng and Mo, Zile (2024) An empirical study on the dark side of service employees' AI awareness: Behavioral responses, emotional mechanisms, and mitigating factors. Journal of Retailing and Consumer Services, 79. p. 103869. ISSN 0969-6989, DOI https://doi.org/10.1016/j.jretconser.2024.103869.

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