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Mustaffa, Kamal Shuib and Sharifah Norul Akmar, Syed Zamri and Rosman, Abdullah and Fatimah, Said (2007) Implementation of quality assurance in public higher education institutions:University of Malaya experience. In: Regional conference on quality in higher education “Quality driven initiatives: sharing good practices in higher education”, 10-11 Dec 2007, Hilton Petaling Jaya, Malaysia. (Unpublished)