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Goh, Sheron Sir Loon and Lai, Pauline Siew Mei and Liew, Su-May and Tan, Kit Mun and Chung, Wen Wei and Chua, Siew Siang (2020) Development of a PATIENT-Medication Adherence Instrument (P-MAI) and a HEALTHCARE PROFESSIONAL-Medication Adherence Instrument (H-MAI) using the nominal group technique. PLoS ONE, 15 (11). ISSN 1932-6203, DOI https://doi.org/10.1371/journal.pone.0242051.
Lai, Pauline Siew Mei and Chung, Wen Wei and Toh, Li Shean and Othman, Sajaratulnisah (2018) Development and validation of an Ambulatory Care Patient Satisfaction Questionnaire to assess pharmacy services in Malaysia. International Journal of Clinical Pharmacy, 40 (5). pp. 1309-1316. ISSN 2210-7703, DOI https://doi.org/10.1007/s11096-018-0721-x.