Communication barriers and process of feedback in social interactions

Hassan, Abul and Khan, Mohsin Hassan and Ziberi, Djezair (2021) Communication barriers and process of feedback in social interactions. International Journal of Media and Information Literacy, 6 (1). pp. 100-110. ISSN 2500-106X, DOI

Full text not available from this repository.


Barriers in a communication process hinder the intended feedback which, if not sent back to the message sender, disperse in the surrounding. This study intends to relate those communication barriers with the message-receiver, who instead of sharing his or her views back to the message-sender, contends to disseminate it among peer groups and social media platforms. The study conducted in-depth interviews of 9 students who were scrutinized as message receivers in their communication roles of parents-children, teacher-student, and religious scholars-religious follower. Five communication barriers; cultural, psychological, educational, economic, and religion were analyzed as hindering factors in a smooth communication process. The study found out that people, if suppressed for their feedback opinion, contend to multiple channels to do catharsis, consoling their ideology and attain resonating responses. Intra-communication, peer groups, and social media are those platforms that initiate a free flow of information from different message-receivers who could not give their feedback to the real message-sender due to pressure of cultural patterns, psychological divergence, educational incompatibilities, economic limitations, and religious conventions. Hence, the feedback message which was supposed to be shared with the parents, teachers, and religious scholars, reaches other segments of society which are not directly related to the particular communication. Copyright © 2021 by Academic Publishing House Researcher s.r.o.

Item Type: Article
Funders: None
Uncontrolled Keywords: Barriers; Communication; Feedback; Social interactions
Subjects: P Language and Literature > P Philology. Linguistics > Communication. Mass media
Divisions: Faculty of Arts and Social Sciences > Department of Media and Communication Studies
Depositing User: Ms Zaharah Ramly
Date Deposited: 24 Oct 2023 07:04
Last Modified: 24 Oct 2023 07:04

Actions (login required)

View Item View Item