Profiling travel E-shoppers in Britain

Kamarulzaman, Y. (2008) Profiling travel E-shoppers in Britain. In: International World Joint Cultural Tourism Conference, 14-16 Nov 2008, Seoul, Korea. (Submitted)

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Abstract

The Internet technology presents a great opportunity for tourism businesses to market and distribute their services and this has affected the way consumers interact with tourism marketers. This research aims to fill the gaps in the current understanding of the potential of e-tourism marketing in Britain through examining the profile of e-shoppers for travel services. This involved in recognizing the customers' demographic and geo-demographic profile and also their purchasing pattern. This research converges from the backgrounds of e-tourism, e-marketing and consumer behaviour while employing Internet Survey tools in the data collection stage. The paper is organised into two significant parts. The first addresses the background of the research with regards to aspects of e-tourism and its development. The second part presents the empirical research, aspects of methodology, research contribution and conclusion. The results explicitly clarified several key contributions and implications to marketing theory and practice.

Item Type: Conference or Workshop Item (Paper)
Funders: UNSPECIFIED
Uncontrolled Keywords: E-Tourism; E-Marketing; Internet shopping; Consumer behaviour
Subjects: H Social Sciences > HF Commerce
Divisions: Faculty of Business and Economics > Dept of Marketing
Depositing User: Mr. Mohd Samsul Ismail
Date Deposited: 16 Oct 2014 02:07
Last Modified: 31 Dec 2014 08:40
URI: http://eprints.um.edu.my/id/eprint/9234

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