Longitudinal effects of quantitative job demands (QJD) on presenteeism and absenteeism: The role of quanji and qualji as moderators

Idris, Idasuzana and Idris, Mohd Awang and Syed-Yahya, Sharifah N. N. and Zadow, Amy (2023) Longitudinal effects of quantitative job demands (QJD) on presenteeism and absenteeism: The role of quanji and qualji as moderators. International Journal of Stress Management, 30 (2). pp. 195-208. ISSN 1072-5245, DOI https://doi.org/10.1037/str0000292.

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Abstract

Contemporary work environments entail an increased quantity and pace of workplace demands coupled with heightened insecurity of employment, yet it is unclear how these stressors interact impacting presenteeism and absenteeism. This study operationalized the triple-stressor concept, linking three types of stressors to work-related productivity (i.e., presenteeism, absenteeism). The three stressors included quantitative job demands (QJD), which constitute the speed and quantity of work tasks; quantitative job insecurity (QuanJI), involving the real-time threat of job loss; and qualitative job insecurity (QualJI), the perceived potential threat to future characteristics of the job. Drawing on the conservation of resources (COR) theory, the study investigated two- and three-way interactions of these stressors with presenteeism and absenteeism. A two-wave longitudinal online survey (with a 4-month gap) was conducted in Malaysia among 572 multi-occupational employees from 70 organizations (83% response rate). QJD predicted productivity (e.g., presenteeism, absenteeism). Employees with a high level of perceived QuanJI experienced reduced effects of QJD on presenteeism and increased effects on absenteeism. In contrast, employees with high perceived QualJI experienced more presenteeism with less absenteeism as job demands increased. Our findings suggest that employees with high perceived QualJI prioritize immediate rewards continuing to work when unwell to generate salary increments and promotion, thus experiencing additional stress in coping with allocated tasks. This study suggests that types of job insecurity differentially impact productivity when job demands are high with immediate threats escalating absenteeism and the potential for future loss of job characteristics increasing presenteeism. Workplaces need to balance employees' workloads and reduce immediate and future threats to job security to reduce absenteeism and presenteeism in the workplace.

Item Type: Article
Funders: None
Uncontrolled Keywords: Quantitative job demands; Job insecurity; Work-related illness; Absenteeism; Presenteeism
Subjects: B Philosophy. Psychology. Religion > BF Psychology
Divisions: Faculty of Arts and Social Sciences > Department of Anthropology & Sociology
Depositing User: Ms. Juhaida Abd Rahim
Date Deposited: 06 Nov 2025 02:15
Last Modified: 06 Nov 2025 02:15
URI: http://eprints.um.edu.my/id/eprint/49807

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