Online promotional communication attributes and company competitiveness of a Malaysian fast fashion clothing company

Chan, Tak Jie and Li, Yifan and Hashim, Nor Hazlina and Ibrahim, Ameira Nur Iliany (2022) Online promotional communication attributes and company competitiveness of a Malaysian fast fashion clothing company. International Journal of Technology, 13 (6). 1344 – 1353. ISSN 2086-9614, DOI https://doi.org/10.14716/ijtech.v13i6.5955.

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Abstract

The purpose of this research is to study the impact of online promotional communication attributes on the company's competitiveness in a Malaysian fast fashion clothing context, where the independent variables comprised online interactive communication, online content communication, online word-of-mouth communication, and online emotional communication. The Resource Based-View Theory guided the study, and the research design is based on the quantitative method. The sample size of this research was targeted 300 customers who have experienced purchasing the X Fast Fashion Retailing products through purposive sampling. The findings of this research have determined that online interactive communication, online content communication, and online emotional communication have a significant relationship with company competitiveness. In contrast, online word-of-mouth communication is not a predictor of company competitiveness. Conclusion, implications, and suggestions for future study were also discussed. © 2022, International Journal of Technology. All Rights Reserved.

Item Type: Article
Funders: Multimedia University
Uncontrolled Keywords: Competitiveness; Fast fashion clothing industry; Marketing communication strategies; Online promotional communication
Subjects: H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management
H Social Sciences > HE Transportation and Communications
Divisions: Faculty of Business and Economics > Department of Management
Depositing User: Ms. Juhaida Abd Rahim
Date Deposited: 15 Feb 2024 04:06
Last Modified: 15 Feb 2024 04:06
URI: http://eprints.um.edu.my/id/eprint/43837

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