Phoong, Seuk Wai and Phoong, Seuk Yen and Ho, Shuang Tien (2022) Technology, organisation and environment factor on mobile payment implementation: Focus on SMEs in Malaysia. International Journal of Mobile Communications, 20 (5). pp. 519-540. ISSN 1470-949X, DOI https://doi.org/10.1504/IJMC.2022.125420.
Full text not available from this repository.Abstract
The rapid development of mobile technology resulted in the advent of mobile commerce, which is the disruption to the cash-dominated small and medium enterprises (SMEs). This paper details the investigation into the readiness and factors affecting mobile payment systems' implementation by SMEs in Malaysia using the technology-organisation-environment (TOE) framework. The results indicated that all TOE framework dimensions are significant for SMEs implementing mobile payment systems in Malaysia. In the case of the critical determinants, security concerns, relative advantages, and top management support are the top factors impacting SMEs when deciding to implement mobile payment systems.
| Item Type: | Article |
|---|---|
| Funders: | RU Geran -Fakulti Program by Universiti Malaya GPF002I-2018 |
| Uncontrolled Keywords: | Mobile payment system; Technology; Organisation; Environment; SMEs; Malaysia |
| Subjects: | H Social Sciences > HD Industries. Land use. Labor |
| Divisions: | Faculty of Business and Economics |
| Depositing User: | Ms. Juhaida Abd Rahim |
| Date Deposited: | 15 Oct 2023 13:29 |
| Last Modified: | 15 Oct 2023 13:29 |
| URI: | http://eprints.um.edu.my/id/eprint/41495 |
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