Cultural Issues in Offshore Teams: A Categorization based on Existing Studies

Razavi, Abbas Moshref and Md Nasir, Mohd Hairul Nizam and Yasin, Norizan Mohd and Ahmad, Rodina (2019) Cultural Issues in Offshore Teams: A Categorization based on Existing Studies. KSII Transactions on Internet and Information Systems, 13 (3). p. 1363. ISSN 1976-7277, DOI https://doi.org/10.3837/tiis.2019.03.014.

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Official URL: https://doi.org/10.3837/tiis.2019.03.014

Abstract

Cultural and personal issues resulting from dispersed teams are considered to be serious barriers to form trust and organize effective agile teams. However, apart from separate, reported evidence of such issues from work experience, there has been no theoretical classification in literature. This paper provides a list and analysis of common challenges mainly resulting from cultural differences and barriers in Agile Software Development (ASD) offshore teams. The data source comprise Articles published in IEEE, mostly of conferences related to ASD. Among the Articles, papers with concrete evidence of Agile Methods (AM) implementation were selected. The results show that despite the relative significance of such issues, ASD adopters typically still rely on their own experience, and creativity rather than using well-defined methods. Moreover, this study reveals that the notion of trust, as discussed in the literature, mainly refers to maintaining the pace of communication, which is the focal point in ASD. © 2019 KSII.

Item Type: Article
Funders: University of Malaya (grant number: RF008D-2018)
Uncontrolled Keywords: Agile methods; Agile software development; Cultural challenges; Distributed teams; Global software engineering; Offshore development; Trust in offshore teams
Subjects: Q Science > QA Mathematics > QA76 Computer software
T Technology > TK Electrical engineering. Electronics Nuclear engineering
Divisions: Faculty of Computer Science & Information Technology
Depositing User: Ms. Juhaida Abd Rahim
Date Deposited: 05 Feb 2020 02:28
Last Modified: 05 May 2021 04:24
URI: http://eprints.um.edu.my/id/eprint/23662

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