The mediating effects of product returns on the relationship between green capabilities and closed-loop supply chain adoption

Shaharudin, Mohd Rizaimy and Tan, Keah Choon and Kannan, Vijay and Zailani, Suhaiza (2019) The mediating effects of product returns on the relationship between green capabilities and closed-loop supply chain adoption. Journal of Cleaner Production, 211. pp. 233-246. ISSN 0959-6526, DOI https://doi.org/10.1016/j.jclepro.2018.11.035.

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Official URL: https://doi.org/10.1016/j.jclepro.2018.11.035

Abstract

This research explores the mediating effects of product returns on the relationship between a firm's green capabilities and its adoption of closed-loop supply chain. Green capability is characterized in terms of product recovery, supply chain integration, and environmentally friendly manufacturing. A structural equation model using survey data drawn from ISO 14001 certified manufacturers in Malaysia is used to test the research hypotheses. The results reveal that recovery and integration capabilities positively influence product returns, while manufacturing and integration capabilities and product returns influence closed loop supply chain adoption. The results also indicate that the volume, type, timing, and quality of product returns partially mediate relationships between recovery and integration capabilities and closed-loop supply chain adoption. The findings highlight the importance of taking into account the complexities of product returns as part of efforts to increase the effects of green capabilities on closed-loop supply chain adoption.

Item Type: Article
Funders: UNSPECIFIED
Uncontrolled Keywords: Green capabilities; Product returns; Closed-loop supply chain; Environmental; Mediator
Subjects: H Social Sciences > HF Commerce
Divisions: Faculty of Business and Economics
Depositing User: Ms. Juhaida Abd Rahim
Date Deposited: 15 Jan 2019 01:19
Last Modified: 15 Jan 2019 01:19
URI: http://eprints.um.edu.my/id/eprint/19996

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