The influence of travel motivations and social factors on travel web site usage among Malaysian travellers

Abd Aziz, N. and Musa, G. and Sulaiman, A. (2010) The influence of travel motivations and social factors on travel web site usage among Malaysian travellers. Asian Journal of Business and Accounting, 3 (1). pp. 89-116. ISSN 1985-4064,

[img] PDF
00007082_60057.pdf
Restricted to Repository staff only

Download (183kB) | Request a copy

Abstract

In this study the framework is developed based on the theory of reasoned action. This paper seeks to examine the influences of travel motivations and social factors on future intention to use travel web sites. Data was collected using multistage cluster sampling among employees in selected organisations in the Klang Valley of Malaysia. A total of 679 questionnaires were returned and analysed. The results showed that the travel motivation of entertainment and sports activities have positive influences on hedonicbased future intention to use travel web sites. On the other hand, travel motivation of familiar destination has negative influences on the similar criterion. The social factor of human interaction was not only more important than media exposure but also the strongest predictor of both hedonicbased and utilitarian-based future intention to use travel web sites. Based on these findings, the paper highlights its theoretical, marketing and managerial contributions.

Item Type: Article
Funders: UNSPECIFIED
Additional Information: Faculty of Business and Accountancy, University of Malaya
Uncontrolled Keywords: Malaysia; Social Factor, Travel Motivation; Travel Web Sites
Subjects: G Geography. Anthropology. Recreation > GV Recreation Leisure
Divisions: Faculty of Business and Economics > Dept of Business Policy and Strategy
Depositing User: Ms. Wati Yusuf
Date Deposited: 13 Oct 2014 01:35
Last Modified: 13 Oct 2014 01:35
URI: http://eprints.um.edu.my/id/eprint/10504

Actions (login required)

View Item View Item