Consumer repurchase intention of smart wearable devices: An extension of the technology integration model

Hamzah, Zalfa Laili and Waqas, Muhammad and Rahman, Rohayu and Ghazali, Ezlika (2022) Consumer repurchase intention of smart wearable devices: An extension of the technology integration model. International Journal of Technology Marketing, 17 (1). pp. 78-98. ISSN 1741878X, DOI https://doi.org/10.1504/ijtmkt.2023.127329.

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Abstract

The popularity of smart wearable devices has significantly increased in recent years. However, little is known about the factors that can enhance the repurchase intention of smart wearables. This study adopted a mixed-method approach in the form of netnography and semi-structured interviews to explore the benefits that lead to the repurchase intention of smart wearables. Results revealed that consumers look for technological features and agency-based factors that facilitate their technological extension and subtraction. Similarly, individual characteristics such as self-identity can also lead to technological extension and subtraction. This technological extension and subtraction, along with intrinsic hedonic benefits, can lead to perceptions of economic value. This perception of economic value can lead to consumer satisfaction and eventually to repurchase intention of smart wearables. This result validates and enhances the technology integration model by presenting the integration of factors in a consolidated framework that can explain the repurchase intentions of smart wearables. © 2023 Inderscience Enterprises Ltd.

Item Type: Article
Funders: None
Uncontrolled Keywords: Continuance intention; Economic benefits; Hedonic benefits; Repurchase intention; Smart wearable; Technology integration model; Utilitarian benefits
Subjects: H Social Sciences > HF Commerce
T Technology > T Technology (General)
Divisions: Faculty of Business and Economics
Depositing User: Ms. Juhaida Abd Rahim
Date Deposited: 01 Dec 2023 02:05
Last Modified: 01 Dec 2023 02:05
URI: http://eprints.um.edu.my/id/eprint/43963

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