Setyanti, Kusumaputri E. and Apriliawati, D. and Latif, Muslimah H. and Sumintono, B. (2022) Satisfaction of Indonesian health promotion and academic services in higher education. Health Education and Health Promotion, 10 (1). 69 – 74. ISSN 2588-5715,
Full text not available from this repository.Abstract
Aims Global challenges affect universities in Indonesia to improve academic services and health promotion. This study aimed at how universities consider student satisfaction with academic services and health promotion. Instrument & Methods This research uses a descriptive method. This research was conducted in six state Islamic universities in Indonesia and involved 315 students. Research data collection using a questionnaire. The variables in the study include lectures, counseling, health issues, additional services, hidden services, explicit services, and social atmosphere. This study uses Rasch analysis to measure variables with the help of WINSTEPS 3.73 in determining validity and reliability. The RASH model is used in this study to verify the measurement of service quality variables. Rash’s model only focuses on student perceptions and gains satisfaction with the dimensions of academic service and health promotion. Findings The results showed student satisfaction based on demographic characteristics that state Islamic universities were more dissatisfied than university-type Islamic colleges. Conclusion Academic services to students need to be considered to increase student satisfaction. © 2022, the Authors | Publishing Rights, ASPI.
| Item Type: | Article |
|---|---|
| Funders: | UNSPECIFIED |
| Uncontrolled Keywords: | Academic satisfaction; Health promotion; RASCH model; Service quality |
| Subjects: | B Philosophy. Psychology. Religion > BF Psychology L Education > LB Theory and practice of education > LB2300 Higher Education |
| Divisions: | Faculty of Education > Department of Educational Psychology & Counselling |
| Depositing User: | Ms. Juhaida Abd Rahim |
| Date Deposited: | 28 May 2025 09:24 |
| Last Modified: | 28 May 2025 09:24 |
| URI: | http://eprints.um.edu.my/id/eprint/43253 |
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