The relationship between management’s commitment with job satisfaction according to shari’ah-based QMS (Ms1900:2014) at Malaysian higher education institution

Mohamed, Hasan Al Banna and Mohamad, Mohd Hamran and Basir, Siti Arni and Mohaiyadin, Norlaila Mazura and Saudi, Nur Surayya Mohd and Loong, Wong Wai (2019) The relationship between management’s commitment with job satisfaction according to shari’ah-based QMS (Ms1900:2014) at Malaysian higher education institution. International Journal of Engineering and Advanced Technology, 8 (6). pp. 1002-1006. ISSN 2249-8958

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Abstract

Management’s commitment in an organisation plays an important role in ensuring the application of effective quality management system (QMS). This article explores the relationship between management’s commitment of an organisation that implements Shari’ah-based Quality Management System (MS1900:2014) with job satisfaction at Malaysian Higher Education Institution (HEI). The methodology of this study employed a qualitative design via a semi-structured interview conducted on selected respondents. The respondents consist of employees who are directly and actively involved with the implementation of MS1900 standard. The findings of this study show that management’s commitment has apparently influenced job satisfaction among employees at HEI. Therefore, the results of this study can serve as a guide to ensure that the implementation of quality management system based on Shari’ah standards (MS1900) can be applied effectively, blessed and rewarded by Allah SWT. © BEIESP.

Item Type: Article
Uncontrolled Keywords: Job Satisfaction; Malaysian Higher Education Institution; Management’s Commitment; Shari’ah Based Quality Management System (MS1900)
Subjects: B Philosophy. Psychology. Religion > BP Islam. Bahaism. Theosophy, etc
H Social Sciences > HD Industries. Land use. Labor
Divisions: Academy of Islamic Studies > Dept of Siasah Syar'iyyah
Depositing User: Ms. Juhaida Abd Rahim
Date Deposited: 11 Mar 2020 04:13
Last Modified: 11 Mar 2020 04:13
URI: http://eprints.um.edu.my/id/eprint/24007

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