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Banna, Hasanul and Ahmad, Rubi and Koh, Eric Hsieng Yang (2018) How does total quality management influence the loan quality of the bank? Total Quality Management & Business Excellence, 29 (3-4). pp. 287-300. ISSN 1478-3363, DOI https://doi.org/10.1080/14783363.2016.1180954.
Basir, Siti Arni and Davies, John (2018) ISO 9000 maintenance measures: the case of a Malaysian local authority. Total Quality Management & Business Excellence, 29 (1-2). pp. 185-201. ISSN 1478-3363, DOI https://doi.org/10.1080/14783363.2016.1172480.
Zou, Xiang and Isa, Che Ruhana and Rahman, Mahfuzur (2019) Valuation of enterprise risk management in the manufacturing industry. Total Quality Management & Business Excellence, 30 (11-12). pp. 1389-1410. ISSN 1478-3363, DOI https://doi.org/10.1080/14783363.2017.1369877.