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Items where Author is "Lun, Na Kai"

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Article

Ghazali, Ezlika and Mutum, Dilip S. S. and Lun, Na Kai (2024) Expectations and beyond: The nexus of AI instrumentality and brand credibility in voice assistant retention using extended expectation-confirmation model. Journal of Consumer Behaviour, 23 (2). pp. 655-675. ISSN 1472-0817, DOI https://doi.org/10.1002/cb.2228.

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