Investigating transportation research based on social media analysis: A systematic mapping review

Zayet, Tasnim M. A. and Ismail, Maizatul Akmar and Varathan, Kasturi Dewi and Noor, Rafidah M. D. and Chua, Hui Na and Lee, Angela and Low, Yeh Ching and Singh, Sheena Kaur Jaswant (2021) Investigating transportation research based on social media analysis: A systematic mapping review. Scientometrics, 126 (8). pp. 6383-6421. ISSN 0138-9130, DOI

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Social media is a pool of users' thoughts, opinions, surrounding environment, situation and others. This pool can be used as a real-time and feedback data source for many domains such as transportation. It can be used to get instant feedback from commuters; their opinions toward the transportation network and their complaints, in addition to the traffic situation, road conditions, events detection and many others. The problem is in how to utilize social media data to achieve one or more of these targets. A systematic review was conducted in the field of transportation-related research based on social media analysis (TRR-SMA) from the years between 2008 and 2018; 74 papers were identified from an initial set of 703 papers extracted from 4 digital libraries. This review will structure the field and give an overview based on the following grounds: activity, keywords, approaches, social media data and platforms and focus of the researches. It will show the trend in the research subjects by countries, in addition to the activity trends, platforms usage trend and others. Further analysis of the most employed approach (Lexicons) and data (text) will be also shown. Finally, challenges and future works are drawn and proposed.

Item Type: Article
Funders: Universiti Malaya [Grant No: RK004-2017], Sunway University [Grant No: CR-UM-SST-DCIS-2018-01]
Uncontrolled Keywords: Intelligent transportation system; Traffic; Opinion mining; Text mining; Social media analysis; Systematic mapping review; Sentiment analysis
Subjects: Q Science > QA Mathematics > QA75 Electronic computers. Computer science
Z Bibliography. Library Science. Information Resources > Libraries > Library science. Information science
Divisions: Faculty of Computer Science & Information Technology
Faculty of Languages and Linguistics
Depositing User: Ms Zaharah Ramly
Date Deposited: 23 Jun 2022 07:24
Last Modified: 23 Jun 2022 07:24

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