Psychosocial factors of public transport users and social inclusion implications among older women in Pakistan

Al-Rashid, Muhammad Ahmad and Shamsul Harumain, Yong Adilah and Goh, Hong Ching and Ahmed, Zeshan (2021) Psychosocial factors of public transport users and social inclusion implications among older women in Pakistan. Journal of Urban Planning and Development, 147 (4). ISSN 0733-9488, DOI

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Mobility is a critical factor in promoting social sustainability. Previous studies have confirmed the critical psychological determinants that influence individual mobility. However, these studies rarely considered the relationships among different psychological factors of public transport users and social inclusion. The present study addresses this gap by examining the impact of three crucial psychosocial factors, namely, perceived social norms, perceived social support, and perceived neighborhood social environment on social inclusion. Moreover, we also investigated a mediating role of perceived accessibility among these psychosocial factors and social inclusion. Data was collected from a sample of 243 older women (aged 60 years and above) residing in Lahore, Pakistan, through face-to-face close-ended questionnaires. SPSS statistical software and SmartPLS were used for data analysis. The critical argument that develops from our investigations is that perceived social norms, social support, and neighborhood social environment are essential drivers of social inclusion. The results further reveal that addressing these psychosocial factors can enhance the perceived public transport accessibility and, thus, social inclusion among older women. This study provides useful findings for urban planning and transportation researchers to consider the psychosocial aspects of public transport users that could improve older women's social inclusion.

Item Type: Article
Funders: Higher Education Commission of Pakistan (50035725)
Uncontrolled Keywords: Social inclusion; Perceived social norm; Perceived social support; Perceived neighborhood social environment; Perceived accessibility
Subjects: N Fine Arts > NA Architecture
T Technology > TA Engineering (General). Civil engineering (General)
Divisions: Faculty of the Built Environment
Depositing User: Ms. Juhaida Abd Rahim
Date Deposited: 28 Mar 2022 06:40
Last Modified: 28 Mar 2022 06:40

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