Student anxieties and future implications for the library

Sinnasamy, J. and Karim, N.H.A. (2014) Student anxieties and future implications for the library. In: 5th International Conference on Libraries, Information and Society (ICOLIS 2014), 4-5 November 2014, The Boulevard Hotel, Kuala Lumpur, Malaysia.

PDF (Full text)

Download (20MB)


The purpose of this paper is to explore anxieties inherent in students which can hinder the optimal use of library resources, services, and facilities. The instruments used were the Malay translated versions of LAS, FLCAS,and PRCA-24. The study was carried out among final year undergraduates at a public university in Malaysia. The findings revealed that communication anxiety in students correlated with Library Staff Barriers, Library Services Barriers, Library Resources Barriers, Affective Barriers, and Internet Services Barriers. Foreign language anxiety correlated with Library Staff Barriers, Library Services Barriers, and Affective Barriers. The implications for the library is that students who are anxious using a foreign language and have difficulty communicating with others will be unlikely to make full use or demand services from the library. While it is difficult to extricate the multifarious dimensions, to be aware of other anxieties manifesting as library anxiety must be acknowledged and acted upon by librarians.

Item Type: Conference or Workshop Item (Paper)
Additional Information: Conference paper
Uncontrolled Keywords: Student anxieties; Library services; Library anxiety; Communication anxiety; Language anxiety
Subjects: Z Bibliography. Library Science. Information Resources > Libraries > Library science. Information science
Divisions: Library
Faculty of Computer Science & Information Technology > Dept of Library & Information Science Unit
Depositing User: Mr. Mohd Safri
Date Deposited: 07 Aug 2017 03:01
Last Modified: 07 Aug 2017 03:01

Actions (login required)

View Item View Item