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Rahimifar, M. and Salim, S.S. (2012) Structuring persistent chat conversations: experimental results of the chatsistance tool. Knowledge and Information Systems. pp. 1-21. ISSN 0219-1377,

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Shah, Asad Ali and Ravana, Sri Devi and Hamid, Suraya and Ismail, Maizatul Akmar (2019) Accuracy evaluation of methods and techniques in Web-based question answering systems: a survey. Knowledge and Information Systems, 58 (3). pp. 611-650. ISSN 0219-1377, DOI https://doi.org/10.1007/s10115-018-1203-0.

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Yousafzai, A. and Gani, Abdullah and Noor, R.M. and Sookhak, M. and Talebian, H. and Shiraz, M. and Khan, M.K. (2017) Cloud resource allocation schemes: review, taxonomy, and opportunities. Knowledge and Information Systems, 50 (2). pp. 347-381. ISSN 0219-1377, DOI https://doi.org/10.1007/s10115-016-0951-y.

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Zamani, S. and Lee, S.P. and Shokripour, R. and Anvik, J. (2016) A feature location approach supported by time-aware weighting of terms associated with developer expertise profiles. Knowledge and Information Systems, 49 (2). pp. 629-659. ISSN 0219-1377, DOI https://doi.org/10.1007/s10115-015-0909-5.