Transformational leadership and innovative work behavior: The role of identification, voice and innovation climate

Lin, Qingjin (2023) Transformational leadership and innovative work behavior: The role of identification, voice and innovation climate. International Journal of Hospitality Management, 113. ISSN 0278-4319, DOI https://doi.org/10.1016/j.ijhm.2023.103521.

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Abstract

Researchers and businesses are becoming more interested in encouraging employees to engage in innovative work behavior in a highly competitive environment. The current study explores the underlying mechanisms and boundary conditions that explain the association between transformational leadership and innovative work behavior of frontline employees, based on the social exchange theory (SET) and conservation of resource theory (COR theory). Data was collected from frontline employees and managers working in 145 hotels in four prov-inces along China's southeast coast (Jiangsu, Zhejiang, Fujian, and Guangdong). The results indicated that (1) transformational leadership had a positive impact on innovative work behavior, (2) organizational identifica-tion/employee voice mediated the relationship between transformational leadership and innovative work behavior, and (3) the indirect effect of transformational leadership on innovative work behavior (via organi-zational identification/employee voice) was stronger when the employee worked in a more innovation climate. This study provides hotel management insights regarding why and under what conditions employees behave as they do.

Item Type: Article
Funders: UNSPECIFIED
Uncontrolled Keywords: Transformational leadership; Organizational identification; Employee voice; Innovation climate; Innovative work behavior
Subjects: H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management
Divisions: Faculty of Business and Economics
Depositing User: Ms. Juhaida Abd Rahim
Date Deposited: 30 Jul 2025 02:27
Last Modified: 30 Jul 2025 02:27
URI: http://eprints.um.edu.my/id/eprint/50757

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