Evolving corporate social responsibility practices and their impact on social conflict

Bian, Lijuan and Xiao, Yufeng and Robert, James (2025) Evolving corporate social responsibility practices and their impact on social conflict. Extractive Industries and Society, 21. p. 101580. ISSN 2214-790X, DOI https://doi.org/10.1016/j.exis.2024.101580.

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Official URL: https://doi.org/10.1016/j.exis.2024.101580

Abstract

This study investigates Corporate Social Responsibility (CSR) activities in Baotou, Inner Mongolia, emphasising the shift from a state-owned business (SOE) to a multinational corporation (MNC) and its impact on community relations and social conflict. The research employs the CSR 2.0 strategy, transitioning from conventional charity to partnership-oriented efforts, using qualitative data obtained from semi-structured interviews with local stakeholders. The results indicate that while the multinational corporation has sought to enhance openness and community involvement, persistent concerns over environmental harm and unfulfilled development commitments continue to erode confidence and exacerbate social tensions. Moreover, the MNC's CSR initiatives often prioritise trained labour from external sources, resulting in local discontent and scepticism over the efficacy of CSR in addressing entrenched problems. Policy proposals emphasise the need for robust CSR rules, open reporting, and coordination among firms, governments, and civil society to facilitate sustainable community development. This study underscores that CSR programs must proactively confront historical challenges and be tailored to local situations. Additional study is required to investigate conflict-sensitive CSR strategies in diverse countries, with the objective of alleviating social tensions in resource-dependent communities and fostering more sustainable industrial practices.

Item Type: Article
Funders: UNSPECIFIED
Uncontrolled Keywords: Corporate social responsibility; Multinational corporation; Social license to operate; China
Subjects: H Social Sciences > H Social Sciences (General)
Divisions: Institute of Advanced Studies
Depositing User: Ms. Juhaida Abd Rahim
Date Deposited: 24 Mar 2025 06:42
Last Modified: 24 Mar 2025 06:42
URI: http://eprints.um.edu.my/id/eprint/47205

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