Fostering voice behavior in correctional institutions: Investigating the role of organizational support and proactive personality

Adikoeswanto, Dodot and Nurjanah, Siti and Mukhtar, Saparuddin and Eliyana, Anis and Pratama, Andika Setia and Anggraini, Rachmawati Dewi and Mohd Kamil, Nurul Liyana (2024) Fostering voice behavior in correctional institutions: Investigating the role of organizational support and proactive personality. PLoS ONE, 19 (5). e0303768. ISSN 1932-6203, DOI https://doi.org/10.1371/journal.pone.0303768.

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Official URL: https://doi.org/10.1371/journal.pone.0303768

Abstract

This research delves into the intricate interplay between perceived organizational support, proactive personality, and voice behavior. Furthermore, it establishes the pivotal role of work engagement as a mediating factor within the articulated research model. The study engaged 287 healthcare professionals within correctional institutions and detention centers in Indonesia, employing a dual-phase questionnaire distribution to capture the dynamic aspects of the participants' experiences. Utilizing the statistical technique of Partial Least Square-Structural Equation Modeling with the SmartPLS 4 program as an analysis tool, the collected data underwent comprehensive analysis. The outcomes reveal that proactive personality significantly influences voice behavior both directly and indirectly through its impact on work engagement. Conversely, perceived organizational support directly influences work engagement but does not exhibit a direct impact on voice behavior. These findings underscore the significance of proactive personality in fostering a conducive environment for constructive organizational change from a grassroots perspective. The study suggests that organizations prioritize the cultivation of proactive personality traits to stimulate voice behavior, thereby facilitating ongoing improvements and sustainable organizational progress.

Item Type: Article
Funders: UNSPECIFIED
Uncontrolled Keywords: Employee voice; Work engagement; Job-Performance; Mediating role; PLS-SEM; Leadership; Model
Subjects: H Social Sciences > H Social Sciences (General)
H Social Sciences > HD Industries. Land use. Labor
H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management
Divisions: Faculty of Business and Economics
Depositing User: Ms. Juhaida Abd Rahim
Date Deposited: 26 Sep 2024 04:13
Last Modified: 26 Sep 2024 04:13
URI: http://eprints.um.edu.my/id/eprint/45224

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