Fostering students’ attitude towards online learning: The mediation effect of satisfaction and perceived performance

Ngah, Abdul Hafaz and Abdul Rashid, Rosyati and Ariffin, Nur Asma and Ibrahim, Fauzayani and Abu Osman, Noor Azuan and Kamalrulzaman, Nurul Izni and Mohamad, Mohamad Firdaus Halimi and Harun, Nor Omaima (2022) Fostering students’ attitude towards online learning: The mediation effect of satisfaction and perceived performance. Lecture Notes in Networks and Systems, 299. 290 – 302. ISSN 2367-3370, DOI https://doi.org/10.1007/978-3-030-82616-1_26.

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Abstract

The COVID-19 pandemic outbreak has caused Malaysian education institutions to embrace online learning due to the Movement Control Order (MCO) and closure of universities. By adopting the Stimulus-Organism-Response (S-O-R) theory, this study aims to identify the factors influencing students’ attitudes to continue online learning. Since attitude can influence behaviours, the lecturers must stimulate a positive attitude among students during the online learning sessions. The study also looked into the potential of student satisfaction and performance as a mediating variable. A purposive sampling method was employed in the study, and 1349 data were gathered using an online survey. The data were analysed using a structural equation modelling with Smart Partial Least Squares. The results indicate that perceived ease to use positively affected satisfaction and performance; satisfaction and performance were confirmed to positively related to attitude. Satisfaction and performance explain 69.8 of the variance of attitude. Data analysis also revealed that performance and satisfaction mediated the relationship between perceived ease to use and attitude. These findings suggest that the university’s top management must foster a positive attitude among students to continue to use online learning to prevent COVID-19 from spreading on campus. The present study limited the variables studied to ease of use, satisfaction, and performance of science students at Universiti Malaysia Terengganu. Additionally, the present study significantly contributes to the body of knowledge about student’s attitudes in online learning amidst the Covid-19 pandemic. From a practical perspective, it is crucial for the top management of higher institutions in Malaysia and around the globe to provide online learning systems and platforms which are easy to use. © 2022, The Author(s), under exclusive license to Springer Nature Switzerland AG.

Item Type: Article
Funders: Centre for Talent Development and Innovation, Universiti Malaysia Terengganu, Research Management and Innovation Centre, Universiti Malaysia Terengganu, 53372
Additional Information: Cited by: 3; Conference name: International Conference on Emerging Technologies and Intelligent Systems, ICETIS 2021; Conference date: 25 June 2021 through 26 June 2021; Conference code: 263669
Uncontrolled Keywords: Attitude; Online learning during COVID-19; Stimulus-Organism-Response Theory
Subjects: L Education > LB Theory and practice of education
Divisions: Faculty of Engineering > Biomedical Engineering Department
Depositing User: Ms. Juhaida Abd Rahim
Date Deposited: 30 Nov 2023 02:29
Last Modified: 30 Nov 2023 02:29
URI: http://eprints.um.edu.my/id/eprint/43205

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