Dalal, Helmy Jameel Abu and Ramoo, Vimala and Chong, Mei Chan and Danaee, Mahmoud and Aljeesh, Yousef I. and Rajeswaran, Veshaaliini Uma (2023) The mediating role of work satisfaction in the relationship between organizational communication satisfaction and organizational commitment of healthcare professionals: A cross-sectional study. Healthcare, 11 (6). ISSN 2227-9032, DOI https://doi.org/10.3390/healthcare11060806.
Full text not available from this repository.Abstract
The factors that influence the organizational commitment of healthcare professionals, particularly organizational communication and work satisfaction, are essential for all healthcare organizations. This is particularly important for those who are under the pressure of high demand, economic constraints, and staff shortages. This study examined the relationship between organizational communication satisfaction and organizational commitment among healthcare professionals and the mediating role of work satisfaction in the relationship. A validated self-administered questionnaire and a universal sampling approach were used to conduct a cross-sectional survey of 235 healthcare professionals in the Gaza Strip, Palestine. The data were analyzed using SPSS version 25 and SmartPLS software to perform partial least squares structural equation modeling (PLS-SEM). A STROBE checklist was used to report the results. The results show a significant positive correlation between all measured variables. Work satisfaction partially mediates the relationship between organizational communication satisfaction and organizational commitment. The results of the PLS-SEM analyses suggest that communication satisfaction and work satisfaction account for 61% of the variation in organizational commitment. This study reveals that work satisfaction and communication satisfaction are imperative to building a sense of commitment in healthcare professionals. These results reinforce the existing evidence on the factors that influence the organizational commitment of healthcare professionals. Strategies to better shape internal communication practices and improve the work environment through regular feedback to healthcare professionals are essential to strengthening their organizational commitment.
| Item Type: | Article |
|---|---|
| Funders: | None |
| Uncontrolled Keywords: | Healthcare professionals; Work satisfaction; Organizational communication; Organizational commitment |
| Subjects: | R Medicine > R Medicine (General) R Medicine > RA Public aspects of medicine |
| Divisions: | Faculty of Medicine > Nursing Science Department Faculty of Medicine > Social & Preventive Medicine |
| Depositing User: | Ms Zaharah Ramly |
| Date Deposited: | 01 Dec 2023 04:20 |
| Last Modified: | 01 Dec 2023 08:23 |
| URI: | http://eprints.um.edu.my/id/eprint/38489 |
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