Bringing the digital library success factors into the realm of the technology-organization-environment framework

Singeh, Feria Wirba and Abrizah, Abdullah and Kiran, K. (2020) Bringing the digital library success factors into the realm of the technology-organization-environment framework. Electronic Library, 38 (3). pp. 659-675. ISSN 0264-0473, DOI https://doi.org/10.1108/EL-08-2019-0187.

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Abstract

Purpose The purpose of this paper is to describe a new benchmarking framework on the factors that influence digital library (DL) adoption by aligning them with the constructs of DL models to establish the likely critical success factors (CSFs) for DL implementation. Design/methodology/approach Concept mapping is used to illustrate the relationship between the information systems success model and DL frameworks. Technology organisation and environment (TOE) framework was chosen as the central theme and was mapped with the three DL frameworks reviewed (5S framework; the Zachman Framework for Enterprise Architecture and the DELOS DL reference model) to come up with the likely success dimensions for DLs. A set of possible success factors was assembled from the literature on previous studies relating to factors that are critical to the success of information systems and DLs. The description of each DL potential success factors was finally developed as an item statement with verification from the literature review. Findings A total of 53 success factors items were assembled from literature represented by the final ten constructs of the CSFs; 16 items characterise DL technology, 13 items denote DL organisation and 24 items symbolise DL environment. Findings show that these factors may be good determinants for an effective implementation of DLs. Research limitations/implications The outcome can positively influence the implementation of DLs worldwide. Originality/value This is the first study in library science that incorporates TOE with DL frameworks to come up with the success factors of DL implementation.

Item Type: Article
Funders: UNSPECIFIED
Uncontrolled Keywords: Digital libraries; Critical success factors; Information systems success model; Digital library frameworks; Digital library implementation
Subjects: Z Bibliography. Library Science. Information Resources
Z Bibliography. Library Science. Information Resources > Libraries (General)
Divisions: Faculty of Arts and Social Sciences
Faculty of Arts and Social Sciences > Department of Library and Information Sience
Depositing User: Ms Zaharah Ramly
Date Deposited: 31 Dec 2023 02:31
Last Modified: 31 Dec 2023 02:31
URI: http://eprints.um.edu.my/id/eprint/36598

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