Hassan, Abul and Khan, Mohsin Hassan and Ziberi, Djezair (2021) Communication barriers and process of feedback in social interactions. International Journal of Media and Information Literacy, 6 (1). pp. 100-110. ISSN 2500-106X, DOI https://doi.org/10.13187/IJMIL.2021.1.100.
Full text not available from this repository.Abstract
Barriers in a communication process hinder the intended feedback which, if not sent back to the message sender, disperse in the surrounding. This study intends to relate those communication barriers with the message-receiver, who instead of sharing his or her views back to the message-sender, contends to disseminate it among peer groups and social media platforms. The study conducted in-depth interviews of 9 students who were scrutinized as message receivers in their communication roles of parents-children, teacher-student, and religious scholars-religious follower. Five communication barriers; cultural, psychological, educational, economic, and religion were analyzed as hindering factors in a smooth communication process. The study found out that people, if suppressed for their feedback opinion, contend to multiple channels to do catharsis, consoling their ideology and attain resonating responses. Intra-communication, peer groups, and social media are those platforms that initiate a free flow of information from different message-receivers who could not give their feedback to the real message-sender due to pressure of cultural patterns, psychological divergence, educational incompatibilities, economic limitations, and religious conventions. Hence, the feedback message which was supposed to be shared with the parents, teachers, and religious scholars, reaches other segments of society which are not directly related to the particular communication. Copyright © 2021 by Academic Publishing House Researcher s.r.o.
| Item Type: | Article |
|---|---|
| Funders: | None |
| Uncontrolled Keywords: | Barriers; Communication; Feedback; Social interactions |
| Subjects: | P Language and Literature > P Philology. Linguistics > Communication. Mass media |
| Divisions: | Faculty of Arts and Social Sciences > Department of Media and Communication Studies |
| Depositing User: | Ms Zaharah Ramly |
| Date Deposited: | 24 Oct 2023 07:04 |
| Last Modified: | 24 Oct 2023 07:04 |
| URI: | http://eprints.um.edu.my/id/eprint/35593 |
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