Laporan kajian kepuasan pengguna Perpustakaan Universiti Malaya 2008

Koh, A.P. and Hazidah, N.A. (2008) Laporan kajian kepuasan pengguna Perpustakaan Universiti Malaya 2008. Kekal Abadi, 28 (1). pp. 19-24. ISSN 0127-2578

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Abstract

The Library User Survey 2008 was carried out from 16 October to 15 November 2008. A questionnaire was designed and distributed to users online via UM e-survey and manually within the library. Users were asked to evaluate the collection, facilities/services and staff of the library. More than 1400 questionnaires were collected and analysed using SPSS version 17.00.

Item Type: Article
Uncontrolled Keywords: Library Sciences; University of Malaya Library; UML
Subjects: Z Bibliography. Library Science. Information Resources
Divisions: Library
Depositing User: Mrs Nor Hazidah Awang
Date Deposited: 29 Nov 2012 01:59
Last Modified: 17 Apr 2015 01:11
URI: http://eprints.um.edu.my/id/eprint/3539

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