Halisah, Ashari and Jayasingam, Sharmila and Ramayah, Thurasamy and Popa, Simona (2021) Social dilemmas in knowledge sharing: An examination of the interplay between knowledge sharing culture and performance climate. Journal of Knowledge Management, 25 (7). pp. 1708-1725. ISSN 1367-3270, DOI https://doi.org/10.1108/JKM-08-2020-0631.
Full text not available from this repository.Abstract
Purpose - Knowledge sharing culture and performance climate are organizational interventions used by organizations to influence and shape employees' attitudes and behavior toward knowledge sharing. While each strategy directly influences employees to respond accordingly, the interplay between the incongruent objectives of these two strategies could lead to social dilemmas in knowledge sharing. This study aims to understand social dilemmas in knowledge sharing due to the interaction between knowledge sharing culture and performance climate. Design/methodology/approach - An experimental study using the vignette technique was performed on 240 working adults. ANOVA was conducted to examine the interplay effect between knowledge sharing culture and performance climate on knowledge sharing intention. Findings - Results showed that performance climate moderates the effect of knowledge sharing culture on employees' knowledge sharing intention. The findings highlight the importance of having goal congruence between knowledge sharing culture and performance climate to minimize the social dilemmas in knowledge sharing. Originality/value - This study develops a moderation model based on the theory of social dilemma to investigate the interaction between knowledge sharing culture and performance climate and enhance the theoretical validity and exactness of the knowledge sharing literature. The findings from this study provide theoretical insights and practical implications for social dilemmas in knowledge sharing, as well as the foundation for continuous research into knowledge sharing and people management practices that may have a strong influence on employees' knowledge sharing behavior, attitude and performance.
| Item Type: | Article |
|---|---|
| Funders: | UNSPECIFIED |
| Uncontrolled Keywords: | Knowledge sharing intention; Knowledge sharing culture; Social dilemma; Performance climate |
| Subjects: | H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management |
| Divisions: | Faculty of Business and Economics |
| Depositing User: | Ms. Juhaida Abd Rahim |
| Date Deposited: | 18 Feb 2022 02:21 |
| Last Modified: | 18 Feb 2022 02:21 |
| URI: | http://eprints.um.edu.my/id/eprint/26214 |
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