In pursuit Of Quality - Toward MS ISO 9001:2000: The Experience Of The University of Malaya Library

George, S.; Pauziaah, M.; Kaur, K. (2002) In pursuit Of Quality - Toward MS ISO 9001:2000: The Experience Of The University of Malaya Library. Kekal Abadi, 21 (2). pp. 1-6. ISSN 01272578

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    Abstract

    The article reports on the implementation of MS ISO 9001:2000 in the University of Malaya Library and is based on practicle experiences of the University of Malaya Library between the years 2000 and 2002 in relation to the implementation of the Quality Management System in the University of Malaya.

    Item Type: Article
    Creators:
    1. George, S.(University of Malaya)
    2. Pauziaah, M.(University of Malaya)
    3. Kaur, K.(University of Malaya)
    Journal or Publication Title: Kekal Abadi
    Additional Information: University of Malaya Library
    Uncontrolled Keywords: Quality Management System; Performance Measures
    Subjects: Z Bibliography. Library Science. Information Resources
    Divisions: Library
    Depositing User: Mr. Faizal Hamzah
    Date Deposited: 22 Aug 2011 11:02
    Last Modified: 07 Sep 2011 12:48
    URI: http://eprints.um.edu.my/id/eprint/2012

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