George, S.; Pauziaah, M.; Kaur, K. (2002) In pursuit Of Quality - Toward MS ISO 9001:2000: The Experience Of The University of Malaya Library. Kekal Abadi, 21 (2). pp. 1-6. ISSN 01272578
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Official URL: http://myais.fsktm.um.edu.my/669/
Abstract
The article reports on the implementation of MS ISO 9001:2000 in the University of Malaya Library and is based on practicle experiences of the University of Malaya Library between the years 2000 and 2002 in relation to the implementation of the Quality Management System in the University of Malaya.
| Item Type: | Article |
|---|---|
| Creators: |
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| Journal or Publication Title: | Kekal Abadi |
| Additional Information: | University of Malaya Library |
| Uncontrolled Keywords: | Quality Management System; Performance Measures |
| Subjects: | Z Bibliography. Library Science. Information Resources |
| Divisions: | Library |
| Depositing User: | Mr. Faizal Hamzah |
| Date Deposited: | 22 Aug 2011 11:02 |
| Last Modified: | 07 Sep 2011 12:48 |
| URI: | http://eprints.um.edu.my/id/eprint/2012 |
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